The Public Service Health Care Plan reimburses participants for expenses incurred for a comprehensive array of medical services and products as defined in the Plan Document (effective July 1, 2023). For the Plan Document in effect until June 30, 2023 please consult: Plan Document.
The Public Service Health Care Plan is jointly managed by the Administration Authority, to which members are appointed by the three PSHCP parties:
- The Bargaining Agents of the National Joint Council
- The Federal Superannuates National Association
- Treasury Board of Canada
Please note that the NJC does not have access to your personal file, therefore, we are not able to make changes to your coverage.
Application: Joining the Plan
Accessing PSHCP Benefits: Public Service Health Care Plan Positive Enrolment
Amending Coverage: Compensation Web Applications
Plan Document/Coverage
For Plan details consult the Plan Document (effective July 1, 2023) or the PSHCP website for coverage details. For the Plan Document in effect until June 30, 2023 please consult: Plan Document.
Public Service Health Care at a Glance
Claims or Enquiries with regard to the provisions of the Public Service Health Care Plan should be addressed to the Administrator at:
Canadian Residents Outside of Quebec:
Winnipeg Benefit Payments
PO Box 99451 Station Main
Winnipeg, MB R3C 1E6
Quebec Residents:
Montreal Benefit Payments
PO Box 4592 Station A
Toronto, ON M5W 0L5
For Veterans Affairs Canada (VAC) Client Group:
Canada Life
BAS DG1227
P.O. Box 6000 Station Main
Winnipeg MB R3C 3A5
PHONE
North America: 1-855-415-4414 (toll-free), Monday to Friday from 8 am to 5 pm your local time
International: 1-431-489-4064 (collect)
TTY to Voice: 711
Voice to TTY:
You may visit the Canada Life website at: http://canadalife.com/pshcp
Claims Appeals, with respect to the Public Service Health Care Plan (PSHCP), should be sent by regular mail with pertinent information necessary for the adjudication of the claim to:
Federal Public Service Health Care Plan Administration Authority
PO Box 2245, Station "D"
Otttawa, ON K1P 5W4
How to Contact Your Pension Office
| Type of Pension | Phone Number | Links |
|---|---|---|
| Public Service | 1-800-561-7930 | Online enquiry More info |
| Canadian Forces | 1‑800‑267‑0325 | Email: pshcp-rssfp.questions@forces.gc.ca More info |
| RCMP |
1-855-502-7090 |
More info |
| Judges Act | 1-877-583-4266 |